What exactly is a hosted auto dialer?
A hosted auto dialer is a form of telephony software that is provided in the form of a server and can be accessed by Internet users either as an online program or through a browser. Auto dialers are programmed in such a way that they can automatically place calls without the need for the operator to manually interact with each customer. They are highly convenient and are perfect for handling large quantities of calls. The advantage of hosted auto dialer programs over stand alone ones is that they require little technical know how to operate and can be purchased at affordable prices. Some can be downloaded for free.
There are several advantages of hosted auto dialer systems. Most of them allow you to view your telephone list – which contains all your existing telephone numbers – in real time and at various locations. This feature can help you to manage and track the efficiency and performance of your auto dialer, thereby enabling you to derive important tips and information that will guide you in improving the performance of your auto dialer.
Since hosting auto dialer software is provided by the Internet service provider, it can be remotely hosted. Hence, maintenance and updates to such programs are making available to customers at any time of the day and night. For companies operating internationally, hosted auto dialer programs prove to be very advantageous. These programs allow them to maintain and administer call lists irrespective of their location. For example, if a company operates in the US and customers in India need to reach your office, you can still manage your telephone list and assign contacts to them, irrespective of their location.
Another great advantage of hosted auto dialer programs is their cost effectiveness. They are offered at a much lower price than dedicated PBX systems. In addition, they are easy to install, configure, and use. Moreover, you do not have to maintain separate hardware for hosted auto dialer applications. They work on the same logic as your own internal telephone system.
A hosted auto dialer is a good choice for organizations, even if they are small or medium sized. Hosted telemarketing programs are offered at highly discounted rates. You do not have to spend a large amount of money on purchasing or leasing additional phone equipment. Thus, hosted auto dialer proves to be a good value for money.
However, it is necessary to make sure that you get a hosted auto dialer with excellent features and capabilities. Otherwise, your telemarketing efforts will be futile. You should also ensure that you have an in-house telemarketing staff who is knowledgeable about using the auto dialer software. Most importantly, ensure that you customize your hosted auto dialer application to meet your specific needs. All these factors will ensure that you get the best benefits out of your hosted auto dialer application.